Courses

Foundations for Work

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Discover your potential and thrive in today’s fast-paced world. Whether you want to develop your personal skills, boost your employability or start a new career, we have the perfect course to help you succeed.You can apply register online or come to First Steps Learning Centre, 2nd Floor, Central Library, 2 Fieldway Crescent. N5 1PF for registration and initial assessment on Mondays (during school term) at 1pm.

at Voluntary Action Islington (VAI)

Customer Service for Work

We will look at: Why Customer Service matters to businesses and organisations; How to communicate effectively and identify customer needs and create a good first impression; Update your knowledge on Maintaining Confidentiality and Equality and Diversity legislation; and How to deal with complaints.

course code: FFWSPVA2624

Availability: This course requires you to follow an application process.
Start: 06 Nov 2026 (Autumn)
Weeks: 5 weeks
Times: Friday 10:00-12:00
where: Voluntary Action Islington (VAI) Google map
: free