Web.Enrol Adult Learning and Skills

British Sign Language (BSL) L1

This beginner-level course teaches you how to communicate in BSL about routine, everyday life. It’s for complete beginners and no prior BSL knowledge is required.

course code: FFWASIC2604

Availability: This course requires you to follow an application process.
Start: 23 Sep 2026 (Autumn)
Weeks: 16 weeks
Times: Wednesday 09:30-12:30
where: Islington Computer Skills Centre Google map
: free

Customer Service for Work

We will look at: Why Customer Service matters to businesses and organisations; How to communicate effectively and identify customer needs and create a good first impression; Update your knowledge on Maintaining Confidentiality and Equality and Diversity legislation; and How to deal with complaints.

course code: FFWSPVA2624

Availability: This course requires you to follow an application process.
Start: 06 Nov 2026 (Autumn)
Weeks: 5 weeks
Times: Friday 10:00-12:00
where: Voluntary Action Islington (VAI) Google map
: free

Customer Service Level 1

This level 1 course will help you to understand the benefits of good customer service and how to interact with customers professionally and effectively. On successful completion of this course learners will achieve a Level 1 Award in Customer Service.

course code: FFWAUAZ2621

Availability: This course requires you to follow an application process.
Start: 17 Sep 2026 (Autumn)
Weeks: 11 weeks
Times: Thursday 13:30-16:30
where: Arsenal Hub Google map
: free

Effective Household Budgeting Skills

This 5-week course will teach you budgeting skills and simple ways of how to successfully manage your money.

course code: FFWAUAZ2680

Availability: This course requires you to follow an application process.
Start: 03 Nov 2026 (Autumn)
Weeks: 5 weeks
Times: Tuesday 10:00-12:00
where: Arsenal Hub Google map
: free

Employment Support

Get help writing your CV, searching for jobs, filling in application forms and interview tips. You can also get information on courses to help you improve your skills and your chances of gaining employment. This is a drop in.

course code: FFWAUFS2641

Availability: This course requires you to follow an application process.
Times and Dates: This is a drop in on Tuesdays, 15 Sept. to 1 Dec. 2026, between 2pm and 4pm.
where: First Steps Learning Centre Google map
: free

Empower You; Confidence Unlocked - Level 1

We will explore and understand the reasons for feeling confident or unsure of themselves, how to participate more effectively in social situations and manage stress, and how to set goals that increase their self-confidence. This leads to a qualification on completion.

course code: FFWAUAZ2618

Availability: This course requires you to follow an application process.
Start: 16 Sep 2026 (Autumn)
Weeks: 11 weeks
Times: Wednesday 13:30-16:30
where: Arsenal Hub Google map
: free

Food Safety in Catering - L2

The Level 2 Food Safety and Hygiene for Catering course will benefit anyone working in a catering or food processing environment, from individuals to multiple staff members. It allows every catering business, regardless of size, to provide all of its staff with essential and compliant training.

course code: FFWAUAZ2640

Availability: This course requires you to follow an application process.
Start: 04 Nov 2026 (Autumn)
Weeks: 5 weeks
Times: Wednesday 09:30-12:00
where: Arsenal Hub Google map
: free

IAG Drops-ins Barnsbury JCP

Get help writing your CV, searching for jobs, filling in application forms and interview tips. You can also get information on courses to help you improve your skills and your chances of gaining employment.

course code: FFWAUJCBP2693

Availability: This course requires you to follow an application process.
Start: 23 Sep 2026 (Autumn)
Weeks: 10 weeks
Times: Wednesday 10:00-12:00
where: Barnsbury JCP
: free

IAG Drops-ins Medina JCP

Get help writing your CV, searching for jobs, filling in application forms and interview tips. You can also get information on courses to help you improve your skills and your chances of gaining employment.

course code: FFWAUMR2694

Availability: This course requires you to follow an application process.
Start: 16 Sep 2026 (Autumn)
Weeks: 11 weeks
Times: Wednesday 13:00-15:00
where: Finsbury Park JCP Medina Road
: free

Introduction to Health and Social Care

Unemployed? Interested in a rewarding career in the care sector? Then join us and get valuable pre-employment training and qualification, first-hand experience of the care sector and guaranteed interviews for real jobs.

course code: FFWAULP2682

Availability: This course requires you to follow an application process.
Start: 24 Sep 2026 (Autumn)
Weeks: 10 weeks
Times: Thursday 09:30-12:30
where: Light Project Pro International Google map
: free

Introduction to Market Trading

Find out how to set up your own market stall or planning for events. You will learner about the realities of setting up a business, running your market stall and selling your products.

course code: FFWAULP2642

Availability: This course requires you to follow an application process.
Start: 05 Nov 2026 (Autumn)
Weeks: 5 weeks
Times: Thursday 13:30-16:00
where: Light Project Pro International Google map
: free

Introduction to Working in Admin.

This course covers a range of duties and procedures when working in an office environment. The course will include improving your office-related skills and how to search for jobs effectively. After successful completion, you will receive an Award in Business Admin. and also Job Seeking Skills.

course code: FFWAUAZ2638

Availability: This course is currently full, but you can still make an application (or enquiry) by clicking on the button below and then '...start your application'. You will then join a queue and be informed if and when a space becomes available.
Start: 25 Sep 2026 (Autumn)
Weeks: 10 weeks
Times: Friday 09:30-12:30
where: Arsenal Hub Google map
: free

Level 1 Working with Children in Nursery and Reception

Start the journey to gain qualifications for working with children under 5. Discover how children learn through play and take part in practical play activities. Learners will achieve a Level 1 Award on successful completion of the course.

course code: FFWAUFS2610

Availability: This course requires you to follow an application process.
Start: 03 Nov 2026 (Autumn)
Weeks: 5 weeks
Times: Tuesday 09:30-15:00
where: First Steps Learning Centre Google map
: free

Level 2 Early Years Practitioners

The aim of this qualification is to provide learners with the knowledge and understanding of babies and young children from birth to 7 years of age with applied knowledge in the early years, 0-5 years.

course code: FFWAYFS2615

Availability: This course is currently full, but you can still make an application (or enquiry) by clicking on the button below and then '...start your application'. You will then join a queue and be informed if and when a space becomes available.
Start: 24 Sep 2026 (Autumn)
Weeks: 32 weeks
Times: Thursday 09:30-15:00
where: First Steps Learning Centre Google map
: free

Level 2 Information, Advice and Guidance

Studying this course will provide an in-depth understanding of the key areas associated with giving effective IAG. Knowledge and skills learnt will include signposting, referrals, record keeping, confidentiality and communication/listening techniques.

course code: FFWAYAZ2619

Availability: This course requires you to follow an application process.
Start: 15 Sep 2026 (Autumn)
Weeks: 33 weeks
Times: Tuesday 13:30-16:30
where: Arsenal Hub Google map
: free

Plan your Success with our Information Advice and Guidance - one to one

Get impartial one to one information advice and guidance from a qualified advisor to help you move forward into work or further training. Sessions are by appointment only contact Alison on 07808 879044 or email alison.moore@islington.gov.uk

course code: FFWAUFS2617

Availability: This course requires you to follow an application process.
Start: 16 Sep 2026 (Autumn)
Weeks: 11 weeks
Times: Wednesday 09:30-12:00 Friday 14:00-16:30
where: First Steps Learning Centre Google map
: free

Stand Out CV Secrets; Write an Effective CV

This covers the important details to include in writing a comprehensive and skills-based CV to help get the job you want.

course code: FFWAUAZ2622

Availability: This course requires you to follow an application process.
Times and Dates: By appointment only, 9.30am to 12pm, on Thursdays, 17 Sept. to 3 Dec. 2026.
where: Arsenal Hub Google map
: free

Courses

Foundations for Work